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Terms of Service

Last Updated: October 17, 2026

Welcome to Hedgehog Host (hedgehoghost.cc). By purchasing or using our services, you agree to comply with and be bound by the following Terms of Service.

  1. Account & Services

  • Account Eligibility: You must provide accurate information when creating an account. You are responsible for maintaining the security of your account and credentials.

  • Service Provisioning: Servers are provisioned automatically upon successful payment verification.

  1. Acceptable Use Policy (AUP)

  • You agree not to use Hedgehog Host services for any illegal or abusive activities, including but not limited to:

  • Hosting or launching Denial of Service (DDoS) attacks or port scanning.

  • Running crypto miners, stress-testing utilities, or non-Minecraft workloads that intentionally overload server resources.

  • Storing illegal material, malicious code, or copyright-infringing content.

  • Engaging in harassment, fraud, or phishing.

  • Violation of this policy will result in immediate service suspension or termination without refund.

  1. Payments, Renewals & Cancellations

  • Billing Cycle: Services are billed on a recurring subscription basis (monthly, quarterly, or annually) depending on your selection at checkout.

  • Cancellations: You may cancel your service at any time through the billing dashboard prior to your next renewal date.

  • Overdue Payments: If an invoice remains unpaid past the due date, your server may be automatically suspended and subsequently terminated after 7 days, resulting in data loss.

  1. Refunds & Dispute Policy

  • Refund Policy: We offer a 72-hour refund policy for new purchases if you are unsatisfied with the service performance.

  • Non-Refundable Items: Add-ons, domain names, and renewal payments are non-refundable.

  • Chargebacks & Disputes: Opening a payment chargeback or dispute with Stripe/PayPal without contacting support first will result in immediate account suspension and blacklisting.

  1. Backups & Data Retention

  • While Hedgehog Host provides automated and manual backup tools via the control panel, you are ultimately responsible for maintaining off-site backups of your server data.

  • Hedgehog Host is not liable for data loss caused by user error, third-party software/plugins, or hardware failures.

  1. Limitation of Liability
    Hedgehog Host provides services on an "as-is" and "as-available" basis. We are not liable for any indirect damages, lost revenue, or data loss resulting from server downtime, network interruptions, or scheduled maintenance.